Clinic for struggling citizens to direct them to unclaimed benefits

In the meantime, Communities Minister Deirdre Hargey is urging people to contact her department to check their eligibility for financial support in the face of the current cost of living crisis.

A “Make the Call” clinic is scheduled at the Central Library on Tuesday, September 27th.

The Make the Call service helps people access a wide range of benefits and supports that they are entitled to but have not claimed.

Minister urges people to ‘make the call’ as cost of living crisis deepens

Ms Hargey said: “I am determined to do all I can to support individuals and families who are struggling to cope with growing and unavoidable financial pressures.

“The ‘Make the Call’ service is designed to maximize benefit support and by bringing the service into communities, people can call and speak with staff who can review what help might be available to them.

“The team is available for confidential face-to-face discussions and can walk you through the process and verify possible eligibility. Last month, of the 4,927 who called, 1,681 were identified as having new entitlements to benefits and other support services.

The Make the Call team is offering surgeries at local libraries across the north next month, including Derry Central Library.

“Libraries are at the heart of their communities and I’m thrilled Libraries NI has joined the Department as we expand our outreach efforts to get more people to contact the Make the Call team to see if they qualify for support. financial situation, especially at a time when people are grappling with rising energy, fuel and food costs,” the Minister added.