CHESS Health Solutions uses Innovaccer Health Cloud to reduce readmissions by 23% and generate over $3 million in value

North Carolina-based health services organization uses Innovaccer Health Cloud to transform transitional care management, enable risk stratification, automate value-based care delivery, and reduce readmission rates

SAN FRANCISCO, September 08, 2022–(BUSINESS WIRE)–Today, Innovaccer Inc., the Health Cloud Company, announced that CHESS Health Solutions is using Innovaccer® Health Cloud to accelerate their transition to value-based care for over 200,000 patients. Since moving to the Health Cloud, CHESS has reduced the 30-day all-cause readmission rate by 23%, generating more than $3 million in value for MSSP, NextGen, and Medicare Advantage patient populations.

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CHESS, a physician-led health services company, implements patient management processes that help improve quality of care and reduce costs. Founded in 2012, CHESS aims to improve value-based care delivery for its patient population through a variety of initiatives to address high readmission rates, manual care management processes, disparate data sources and decentralized coordination of care.

CHESS wanted to transform the way it managed transitions of care to help identify high-risk patients earlier, engage with them more often, avoid costly hospital treatment when needed, and ultimately achieve better health outcomes. at lower healthcare costs. They also wanted to standardize transitional care management (TCM) practices across more than 3,000 provider locations and unify patient data from disparate sources to create a longitudinal patient record that could provide comprehensive care information for help improve clinical decisions.

The healthcare system has recognized the need to unify data used by more than 20,000 providers to gain a 360-degree view of patients to accurately track and manage risk, cost, and quality performance. Using this consolidated data to power advanced analytics would give CHESS providers intelligent, automated point-of-care workflows to improve care delivery and engagement, as well as help flag and close gaps. in coding and care.

Innovaccer Health Cloud’s data enablement platform, KLAS’s #1 healthcare data and analytics platform, has enabled CHESS to centralize patient data spread across a myriad of EHR and other IT systems and care settings in a unified patient record. This longitudinal patient record now serves as a single source of truth for its care managers to utilize and automate CHESS’s standardized care management process for recently discharged patients, eliminating costly manual interventions and overhead. administrative.

The Health Cloud has also helped CHESS streamline its value-based initiatives with advanced, actionable analytics that leverage the longitudinal view of the patient record and integrate seamlessly into automated workflows that support patient care. real-time decision making to improve the delivery of equitable care for the whole person.

Using Innovaccer Health Cloud’s TCM solution, CHESS has so far achieved:

  • Standardized, automated TCM process automation that begins when patients are discharged from the hospital

  • A 23% reduction in 30-day readmissions among intervened populations

  • $3+ million in value generated

  • Similar value for Medicare Advantage, NextGen ACO and MSSP plans

“One of the things we like about Innovaccer is its ability to identify and ingest multiple sources of data,” said Dr. Yates Lennon, President and Chief Transformation Officer at CHESS Health Solutions. “We went through a thorough validation process and worked through quality, cost and usage, and risk metrics to verify the data and make sure it’s correct. We want to be sure that when we submit data to physicians, it’s accurate and reliable so we don’t lose our commitment.”

About CHESS Health Solutions

CHESS is a physician-led healthcare services company that enables clinicians and healthcare systems to transition to value-based medicine. Practicing medicine in a model where providers are financially rewarded for improving the quality of care and reducing the cost of the care they provide to patients allows for the introduction of innovative models of care that improve outcomes. With a focus on high quality and efficiency, CHESS negotiates pay-as-you-go contracts that allow physicians to share in cost savings and leverages advanced analytics to build and measure value transformation success. . CHESS creates a healthcare environment that is both patient-centric and clinician-friendly. For more information, please visit

About Innovaccer

Innovaccer Inc., the Health Cloud Company, is dedicated to accelerating healthcare innovation. Innovaccer® Health Cloud unifies patient data across healthcare systems and facilities, and enables healthcare organizations to develop modern, scalable applications that improve clinical, financial and operational outcomes. Innovaccer’s solutions have been deployed in more than 1,600 healthcare facilities across the United States, enabling more than 96,000 providers to transform healthcare delivery and work collaboratively with payers and life sciences companies . Innovaccer has helped clients unify the health records of over 39 million people and drive over $1 billion in cumulative savings. Innovaccer is the #1 ranked data and analytics platform by KLAS and the #1 ranked population health technology platform by Black Book. For more information, visit

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Press contacts:
Sachin Saxena
Innovaccer Inc.
[email protected]